Would you like to know what to say - when you don't know what to say? Would you like to know how to deal with difficult people - without becoming one yourself?
It’s ironic, isn’t it? We’re taught math, science and history in school, but we’re not taught what to say or do when people are being unfair, unkind or inappropriate.
The good news is, you can learn how to think on your feet and keep your cool - even when other people aren’t. You can learn exactly what to say - and what not to say - when people are complaining, blaming, bullying, teasing, stalling, accusing you of things that aren’t true and taking their anger out on you.
Tongue Fu! has benn published in 17 languages and taught to hundreds of organizations worldwide including U.S. Embassy in London, NASA, Boeing, the Asia Leadership Conference, ASAE, the U.S. Chamber of Commerce, YPO, NASA, Capital One and State of Hawaii, It is almost always the highest-rated session at every conference at which it’s presented. .